Quo vs Ooma Office
Quo comes out ahead of Ooma Office on 4 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Quo takes it, 4–3 on rounds.
On the published figures and the independent review sites, Quo takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Quo if…
- • You want Quo's edge on what it costs to start and what customers say on trustpilot
Choose Ooma Office if…
- • You want Ooma Office's edge on what the top plan costs and who picks up when your phones are down
Round by round
- Round 1What it costs to startQuo winsOoma Office5/10
$19.95
Ooma Office Essentials, per user per month billed monthly
- $19.95, against $15
Source: ooma.com ↗
Quo wins this round on what the company itself publishes.
- Round 2What the top plan costsOoma Office wins
Ooma Office wins this round on what the company itself publishes.
- Round 3What customers say on TrustpilotQuo winsOoma Office5/10
3.8
TrustScore on Trustpilot
- 3.7 out of 5, against 4.1 out of 5
Source: trustpilot.com ↗
Quo wins this round on independent review-site data, not on its own claims.
- Round 4Texting and video on the entry planQuo winsQuo8/10
Texting yes, no video meetings
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
Source: quo.com ↗
Ooma Office5/10No texting or video on Essentials
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
- No texting or video on Essentials, against Texting yes, no video meetings
Source: ooma.com ↗
Quo wins this round on what the published sources say.
- Round 5Who picks up when your phones are downOoma Office winsQuo5/10
Email ticket support only
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- Email ticket support only, against 24/7 business phone support
Source: quo.com ↗
Ooma Office8/1024/7 business phone support
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
Source: ooma.com ↗
Ooma Office wins this round on what the published sources say.
- Round 6Recording calls on the entry planQuo winsQuo8/10
Manual call recording
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
Source: quo.com ↗
Ooma Office5/10Call recording from Pro
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
- Call recording from Pro, against Manual call recording
Source: ooma.com ↗
Quo wins this round on what the published sources say.
- Round 7A phone menu for callersOoma Office winsQuo5/10
Phone menus from Business plan
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- Phone menus from Business plan, against Virtual receptionist included
Source: quo.com ↗
Ooma Office8/10Virtual receptionist included
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
Source: ooma.com ↗
Ooma Office wins this round on what the published sources say.
Side by side
- TrustScore from 2,560 reviews on Trustpilot
- $35/user/mo Scale, annual, against $25 Advanced, annual; top tier quote
- Texting yes, no video meetings, against 25 SMS/user + 300-person meetings
- Email ticket support only, against 24/7 chat and phone support
- 7-day free trial, against 14-day free trial
- $29.95/user/mo Pro Plus, against $25 Advanced, annual; top tier quote
- No texting or video on Essentials, against 25 SMS/user + 300-person meetings
- Call recording from Pro, against On-demand call recording
- 3.7 out of 5, against 4.6 out of 5