RingCentral vs Ooma Office
RingCentral comes out ahead of Ooma Office on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
RingCentral takes it, 3–2 on rounds.
On the published figures and the independent review sites, RingCentral takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose RingCentral if…
- • You want RingCentral's edge on what the top plan costs and texting and video on the entry plan
Choose Ooma Office if…
- • You want Ooma Office's edge on what customers say on trustpilot and what it costs to start
Round by round
- Round 1What customers say on TrustpilotOoma Office winsRingCentral5/10
1.7 out of 5
TrustScore from 2,001 reviews on Trustpilot
- 1.7 out of 5, against 3.7 out of 5
Source: trustpilot.com ↗
Ooma Office wins this round on independent review-site data, not on its own claims.
- Round 2What it costs to startOoma Office winsRingCentral5/10
$20/user/mo, annual ($30 monthly)
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
- $20/user/mo, annual ($30 monthly), against $19.95/user/mo, no contract
Source: ringcentral.com ↗
Ooma Office8/10$19.95/user/mo, no contract
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
Source: ooma.com ↗
Ooma Office wins this round on what the published sources say.
- Round 3What the top plan costsRingCentral winsRingCentral8/10
$25 Advanced, annual; top tier quote
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Ooma Office5/10$29.95/user/mo Pro Plus
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
- $29.95/user/mo Pro Plus, against $25 Advanced, annual; top tier quote
Source: ooma.com ↗
RingCentral wins this round on what the published sources say.
- Round 4Texting and video on the entry planRingCentral winsRingCentral8/10
25 SMS/user + 300-person meetings
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Ooma Office5/10No texting or video on Essentials
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
- No texting or video on Essentials, against 25 SMS/user + 300-person meetings
Source: ooma.com ↗
RingCentral wins this round on what the published sources say.
- Round 5Recording calls on the entry planRingCentral winsRingCentral8/10
On-demand call recording
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Ooma Office5/10Call recording from Pro
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
- Call recording from Pro, against On-demand call recording
Source: ooma.com ↗
RingCentral wins this round on what the published sources say.
- Round 6Who picks up when your phones are downTieRingCentral7/10
24/7 chat and phone support
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Ooma Office7/1024/7 business phone support
Essentials (entry) / Pro Plus (top published; Enterprise = custom pricing). Month-to-month, no contract
Source: ooma.com ↗
Nothing to separate them here.
Side by side
- TrustScore from 2,560 reviews on Trustpilot
- 1.7 out of 5, against 4.6 out of 5
- $20/user/mo, annual ($30 monthly), against $15/user/mo, annual ($23 monthly)
- $20/user/mo, annual ($30 monthly), against $10.50/user/mo metered, annual
- $25 Advanced, annual; top tier quote, against $24.50/user/mo Business Plus, annual
- $29.95/user/mo Pro Plus, against $25 Advanced, annual; top tier quote
- No texting or video on Essentials, against 25 SMS/user + 300-person meetings
- Call recording from Pro, against On-demand call recording
- 3.7 out of 5, against 4.6 out of 5