RingCentral vs Quo
RingCentral comes out ahead of Quo on 5 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
RingCentral takes it, 5–2 on rounds.
On the published figures and the independent review sites, RingCentral takes 5 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose RingCentral if…
- • You want RingCentral's edge on what the top plan costs and texting and video on the entry plan
Choose Quo if…
- • You want Quo's edge on what customers say on trustpilot and what it costs to start
Round by round
- Round 1What customers say on TrustpilotQuo winsRingCentral5/10
1.7 out of 5
TrustScore from 2,001 reviews on Trustpilot
- 1.7 out of 5, against 4.1 out of 5
Source: trustpilot.com ↗
Quo wins this round on independent review-site data, not on its own claims.
- Round 2What it costs to startQuo winsRingCentral5/10
$20/user/mo, annual ($30 monthly)
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
- $20/user/mo, annual ($30 monthly), against $15/user/mo, annual ($19 monthly)
Source: ringcentral.com ↗
Quo8/10$15/user/mo, annual ($19 monthly)
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
Source: quo.com ↗
Quo wins this round on what the published sources say.
- Round 3What the top plan costsRingCentral winsRingCentral8/10
$25 Advanced, annual; top tier quote
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Quo5/10$35/user/mo Scale, annual
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- $35/user/mo Scale, annual, against $25 Advanced, annual; top tier quote
Source: quo.com ↗
RingCentral wins this round on what the published sources say.
- Round 4Texting and video on the entry planRingCentral winsRingCentral8/10
25 SMS/user + 300-person meetings
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Quo5/10Texting yes, no video meetings
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- Texting yes, no video meetings, against 25 SMS/user + 300-person meetings
Source: quo.com ↗
RingCentral wins this round on what the published sources say.
- Round 5Who picks up when your phones are downRingCentral winsRingCentral8/10
24/7 chat and phone support
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Quo5/10Email ticket support only
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- Email ticket support only, against 24/7 chat and phone support
Source: quo.com ↗
RingCentral wins this round on what the published sources say.
- Round 6How long you can try it freeRingCentral winsRingCentral8/10
14-day free trial
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Quo5/107-day free trial
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- 7-day free trial, against 14-day free trial
Source: quo.com ↗
RingCentral wins this round on what the published sources say.
- Round 7A phone menu for callersRingCentral winsRingCentral8/10
Multi-level auto attendant + IVR
RingEX Core (entry) / Advanced (top published; AI CE bundles = contact us). 'Annually' prices; click 'Compare all features' for the 'Annually: $20 | Monthly: $30' lines; trial is in the FAQ 'Is RingEX free to use? How long is RingEX free Trial?'
Source: ringcentral.com ↗
Quo5/10Phone menus from Business plan
Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47
- Phone menus from Business plan, against Multi-level auto attendant + IVR
Source: quo.com ↗
RingCentral wins this round on what the published sources say.
Side by side
- 1.7 out of 5, against 4.6 out of 5
- $20/user/mo, annual ($30 monthly), against $15/user/mo, annual ($23 monthly)
- $20/user/mo, annual ($30 monthly), against $10.50/user/mo metered, annual
- $25 Advanced, annual; top tier quote, against $24.50/user/mo Business Plus, annual
- $35/user/mo Scale, annual, against $25 Advanced, annual; top tier quote
- Texting yes, no video meetings, against 25 SMS/user + 300-person meetings
- Email ticket support only, against 24/7 chat and phone support
- 7-day free trial, against 14-day free trial