Vonage vs Grasshopper

Round by round

1. Round 1What customers say on TrustpilotGrasshopper wins
   Vonage5/10

   2.1 out of 5

   TrustScore from 1,554 reviews on Trustpilot

   • 2.1 out of 5, against 2.9 out of 5

   Source: trustpilot.com ↗

   Grasshopper8/10

   2.9 out of 5

   TrustScore from 349 reviews on Trustpilot

   Source: trustpilot.com ↗

   Grasshopper wins this round on independent review-site data, not on its own claims.

2. Round 2What it costs to startGrasshopper wins
   Vonage5/10

   $19.99/line/mo ($13.99 promo yr 1)

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   • $19.99/line/mo ($13.99 promo yr 1), against $14/mo (1 user), annual

   Source: vonage.com ↗

   Grasshopper8/10

   $14/mo (1 user), annual

   True Solo (entry, 1 user) / Small Business (top; unlimited users, flat price per account, not per user). 'Billed Annually' (default); monthly prices are not readable on the page (animated digits)

   Source: grasshopper.com ↗

   Grasshopper wins this round on what the published sources say.

3. Round 3What the top plan costsVonage wins
   Vonage8/10

   $39.99/line/mo ($27.99 promo yr 1)

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   Source: vonage.com ↗

   Grasshopper5/10

   $55/mo flat, any users, annual

   True Solo (entry, 1 user) / Small Business (top; unlimited users, flat price per account, not per user). 'Billed Annually' (default); monthly prices are not readable on the page (animated digits)

   • $55/mo flat, any users, annual, against $39.99/line/mo ($27.99 promo yr 1)

   Source: grasshopper.com ↗

   Vonage wins this round on what the published sources say.

4. Round 4Who picks up when your phones are downGrasshopper wins
   Vonage5/10

   Phone M-F 8am-12am, wknd 9-9 ET

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   • Phone M-F 8am-12am, wknd 9-9 ET, against 24/7 support

   Source: businesssupport.vonage.com ↗

   Grasshopper8/10

   24/7 support

   True Solo (entry, 1 user) / Small Business (top; unlimited users, flat price per account, not per user). 'Billed Annually' (default); monthly prices are not readable on the page (animated digits)

   Source: grasshopper.com ↗

   Grasshopper wins this round on what the published sources say.

5. Round 5A phone menu for callersVonage wins
   Vonage8/10

   Virtual receptionist included

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   Source: vonage.com ↗

   Grasshopper5/10

   No IVR on True Solo

   True Solo (entry, 1 user) / Small Business (top; unlimited users, flat price per account, not per user). 'Billed Annually' (default); monthly prices are not readable on the page (animated digits)

   • No IVR on True Solo, against Virtual receptionist included

   Source: grasshopper.com ↗

   Vonage wins this round on what the published sources say.

6. Round 6Texting and video on the entry planTie
   Vonage7/10

   Business texting included

   Mobile (entry) plan; video meetings start on Premium

   • Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   Source: vonage.com ↗

   Grasshopper7/10

   Texting yes, no video meetings

   True Solo (entry, 1 user) / Small Business (top; unlimited users, flat price per account, not per user). 'Billed Annually' (default); monthly prices are not readable on the page (animated digits)

   Source: grasshopper.com ↗

   Nothing to separate them here.

Side by side

Vonage

Check price

Best for who picks up when your phones are downGrasshopper

Check price

Overall score

5.8

6.1

Best

Price

See price

See price

What customers say on Trustpilot

5.9

6.8

Texting and video on the entry plan

5.8

5.3

Who picks up when your phones are down

5.5

7.8

What it costs to start

5.4

7.5

Recording calls on the entry plan

5.5

5.0

Head-to-head findings

What customers say on Trustpilot

2.1 out of 5

2.9 out of 5

Texting and video on the entry plan

Business texting included

Texting yes, no video meetings

Who picks up when your phones are down

Phone M-F 8am-12am, wknd 9-9 ET

24/7 support

What it costs to start

$19.99/line/mo ($13.99 promo yr 1)

$14/mo (1 user), annual

Recording calls on the entry plan

Call recording only on Advanced

Not on True Solo

What the top plan costs

$39.99/line/mo ($27.99 promo yr 1)

$55/mo flat, any users, annual

A phone menu for callers

Virtual receptionist included

No IVR on True Solo

How long you can try it free

—

7-day free trial

Record

Head-to-head record

0–9

1–5

Head-to-heads won

0 %

17 %

Rounds won

15 %

31 %

Pros

• Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

Cons

• $39.99/line/mo ($27.99 promo yr 1), against $25 Advanced, annual; top tier quote
• Texting yes; video from Premium, against 25 SMS/user + 300-person meetings
• Phone M-F 8am-12am, wknd 9-9 ET, against 24/7 chat and phone support
• Call recording only on Advanced, against On-demand call recording

• $55/mo flat, any users, annual, against $25 Advanced, annual; top tier quote
• Texting yes, no video meetings, against 25 SMS/user + 300-person meetings
• 7-day free trial, against 14-day free trial
• Not on True Solo, against On-demand call recording

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