Vonage vs Quo

Round by round

1. Round 1What customers say on TrustpilotQuo wins
   Vonage5/10

   2.1 out of 5

   TrustScore from 1,554 reviews on Trustpilot

   • 2.1 out of 5, against 4.1 out of 5

   Source: trustpilot.com ↗

   Quo8/10

   4.1 out of 5

   TrustScore from 1,069 reviews on Trustpilot

   Source: trustpilot.com ↗

   Quo wins this round on independent review-site data, not on its own claims.

2. Round 2What it costs to startQuo wins
   Vonage5/10

   $19.99/line/mo ($13.99 promo yr 1)

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   • $19.99/line/mo ($13.99 promo yr 1), against $15/user/mo, annual ($19 monthly)

   Source: vonage.com ↗

   Quo8/10

   $15/user/mo, annual ($19 monthly)

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   Source: quo.com ↗

   Quo wins this round on what the published sources say.

3. Round 3What the top plan costsQuo wins
   Vonage5/10

   $39.99/line/mo ($27.99 promo yr 1)

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   • $39.99/line/mo ($27.99 promo yr 1), against $35/user/mo Scale, annual

   Source: vonage.com ↗

   Quo8/10

   $35/user/mo Scale, annual

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   Source: quo.com ↗

   Quo wins this round on what the published sources say.

4. Round 4Recording calls on the entry planQuo wins
   Vonage5/10

   Call recording only on Advanced

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   • Call recording only on Advanced, against Manual call recording

   Source: vonage.com ↗

   Quo8/10

   Manual call recording

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   Source: quo.com ↗

   Quo wins this round on what the published sources say.

5. Round 5A phone menu for callersVonage wins
   Vonage8/10

   Virtual receptionist included

   Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   Source: vonage.com ↗

   Quo5/10

   Phone menus from Business plan

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   • Phone menus from Business plan, against Virtual receptionist included

   Source: quo.com ↗

   Vonage wins this round on what the published sources say.

6. Round 6Texting and video on the entry planTie
   Vonage7/10

   Business texting included

   Mobile (entry) plan; video meetings start on Premium

   • Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

   Source: vonage.com ↗

   Quo7/10

   Texting yes, no video meetings

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   Source: quo.com ↗

   Nothing to separate them here.

Side by side

Vonage

Check price

Quo

Check price

Overall score

5.8

6.2

Best

Price

See price

See price

What customers say on Trustpilot

5.9

7.4

Texting and video on the entry plan

5.8

5.7

Who picks up when your phones are down

5.5

5.4

What it costs to start

5.4

7.2

Recording calls on the entry plan

5.5

7.8

Head-to-head findings

What customers say on Trustpilot

2.1 out of 5

4.1 out of 5

Texting and video on the entry plan

Business texting included

Texting yes, no video meetings

Who picks up when your phones are down

Phone M-F 8am-12am, wknd 9-9 ET

Email ticket support only

What it costs to start

$19.99/line/mo ($13.99 promo yr 1)

$15/user/mo, annual ($19 monthly)

Recording calls on the entry plan

Call recording only on Advanced

Manual call recording

What the top plan costs

$39.99/line/mo ($27.99 promo yr 1)

$35/user/mo Scale, annual

A phone menu for callers

Virtual receptionist included

Phone menus from Business plan

How long you can try it free

—

7-day free trial

Record

Head-to-head record

0–9

2–5

Head-to-heads won

0 %

29 %

Rounds won

15 %

32 %

Pros

• Vonage Business Communications Mobile (entry) / Advanced (top). Regular price per line ('Monthly' toggle shows $19.99/$39.99); 'Annually' shows a 12-month promotion of $13.99/$27.99 (save 30%)

Cons

• $39.99/line/mo ($27.99 promo yr 1), against $25 Advanced, annual; top tier quote
• Texting yes; video from Premium, against 25 SMS/user + 300-person meetings
• Phone M-F 8am-12am, wknd 9-9 ET, against 24/7 chat and phone support
• Call recording only on Advanced, against On-demand call recording

• $35/user/mo Scale, annual, against $25 Advanced, annual; top tier quote
• Texting yes, no video meetings, against 25 SMS/user + 300-person meetings
• Email ticket support only, against 24/7 chat and phone support
• 7-day free trial, against 14-day free trial

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