Jake Tech Lab

Close vs Insightly

Insightly comes out ahead of Close on 4 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Close
Close
6.4
Fair
3 of 8 rounds
vs
InsightlyWinner
Insightly
6.9
Fair
4 of 8 rounds

The verdict

Insightly takes it, 4–3 on rounds.

On the published figures and the independent review sites, Insightly takes 4 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Close if…

  • • You want Close's edge on what it costs to start and what customers say on trustpilot

Choose Insightly if…

  • • You want Insightly's edge on what automation costs and what automation adds to the bill

Round by round

  1. Round 1What it costs to startClose wins
    Close8/10

    $9

    Solo, per user per month billed annually ($19 month to month)

    Source: close.com ↗

    Insightly5/10

    $29

    Plus, per user per month billed annually

    • $29, against $9

    Source: insightly.com ↗

    Close wins this round on what the company itself publishes.

  2. Round 2What automation costsInsightly wins
    Close5/10

    $99

    Growth, where workflows are unlocked

    • $99, against $49

    Source: close.com ↗

    Insightly8/10

    $49

    Professional, where workflow automation begins

    Source: insightly.com ↗

    Insightly wins this round on what the company itself publishes.

  3. Round 3What automation adds to the billInsightly wins
    Close5/10

    +$90

    Growth (automation) $99 vs Solo $9 per user/month, annual

    • +$90, against +$20

    Source: close.com ↗

    Insightly8/10

    +$20

    from $29 to $49 per user per month

    Source: insightly.com ↗

    Insightly wins this round on what the company itself publishes.

  4. Round 4What customers say on TrustpilotClose wins
    Close8/10

    4.5 out of 5

    TrustScore from 73 reviews on Trustpilot

    Source: trustpilot.com ↗

    Insightly5/10

    2.1 out of 5

    TrustScore from 13 reviews on Trustpilot

    • 2.1 out of 5, against 4.5 out of 5

    Source: trustpilot.com ↗

    Close wins this round on independent review-site data, not on its own claims.

  5. Round 5Trying it before you payTie
    Close7/10

    14-day free trial

    a free trial, no free plan

    Source: close.com ↗

    Insightly7/10

    14-day free trial

    no credit card required

    Source: insightly.com ↗

    Nothing to separate them here.

  6. Round 6How many custom fields you getClose wins
    Close8/10

    250 custom fields

    Solo

    Source: close.com ↗

    Insightly5/10

    50 custom fields

    Plus

    • 50 custom fields, against 250 custom fields

    Source: insightly.com ↗

    Close wins this round on what the published sources say.

  7. Round 7How many contacts you can storeInsightly wins
    Close5/10

    10,000 leads

    Solo

    • 10,000 leads, against 100,000 records

    Source: close.com ↗

    Insightly8/10

    Not stated

    Insightly's record limit appears only inside a pop-up, not on a capturable page

    • Plus

    Source: insightly.com ↗

    Insightly wins this round on what the published sources say.

  8. Round 8Emailing many contacts at onceInsightly wins
    Close5/10

    No bulk email

    Solo

    • No bulk email, against 2,500 mass emails a day

    Source: close.com ↗

    Insightly8/10

    2,500 mass emails a day

    Plus

    Source: insightly.com ↗

    Insightly wins this round on what the published sources say.

InsightlyInsightly

Side by side

CloseBest for what it costs to startClose
InsightlyBest for what automation adds to the billInsightly
Overall score
6.4
6.9
Best
Price
See price
See price
What automation adds to the bill
5.0
8.0
What it costs to start
7.9
5.0
What automation costs
5.0
8.0
What customers say on Trustpilot
8.0
6.5
Trying it before you pay
5.7
5.7
Head-to-head findings
What automation adds to the bill
+$90
+$20
What it costs to start
$9
$29
What automation costs
$99
$49
What customers say on Trustpilot
4.5 out of 5
2.1 out of 5
Trying it before you pay
14-day free trial
14-day free trial
How well it connects
100+ integrations
—
Who picks up when you are stuck
—
Phone and email, 9am to 4pm PT
Emailing many contacts at once
No bulk email
2,500 mass emails a day
Record
Head-to-head record
1–5–1
3–0–1
Head-to-heads won
17 %
100 %
Rounds won
43 %
57 %
Pros
  • Solo
  • Plus
Cons
  • 14-day free trial, against 30-day free trial
  • 100+ integrations, against 9,000+ apps
  • +$90, against +$75
  • No bulk email, against Mass email included
  • $29, against $25
  • 14-day free trial, against 30-day free trial
  • $29, against $20
  • 14-day free trial, against Free CRM
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