Freshsales vs Close
Freshsales comes out ahead of Close on 4 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Freshsales takes it, 4–3 on rounds.
On the published figures and the independent review sites, Freshsales takes 4 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Freshsales if…
- • You want Freshsales's edge on trying it before you pay and what automation costs
Choose Close if…
- • You want Close's edge on what customers say on trustpilot and running more than one pipeline
Round by round
- Round 1Trying it before you payFreshsales winsClose5/10
14-day free trial
a free trial, no free plan
- 14-day free trial, against Free plan
Source: close.com ↗
Freshsales wins this round on what the company itself publishes.
- Round 2What automation costsFreshsales wins
Freshsales wins this round on what the company itself publishes.
- Round 3What automation adds to the billFreshsales winsClose5/10
+$90
Growth (automation) $99 vs Solo $9 per user/month, annual
- +$90, against $0 extra
Source: close.com ↗
Freshsales wins this round on what the company itself publishes.
- Round 4What customers say on TrustpilotClose winsFreshsales5/10
1.3 out of 5
TrustScore from 120 reviews on Trustpilot
- 1.3 out of 5, against 4.5 out of 5
Source: trustpilot.com ↗
Close wins this round on independent review-site data, not on its own claims.
- Round 5What it costs to startTie
Nothing to separate them here.
- Round 6Running more than one pipelineClose winsFreshsales5/10
One pipeline only
Growth
- One pipeline only, against Multiple pipelines
Source: freshworks.com ↗
Close wins this round on what the published sources say.
- Round 7Emailing many contacts at onceFreshsales wins
Freshsales wins this round on what the published sources say.
- Round 8What you save paying yearlyClose winsFreshsales5/10
20% off yearly
Growth
- 20% off yearly, against 53% off yearly ($9 vs $19)
Source: freshworks.com ↗
Close wins this round on what the published sources say.

