Jake Tech Lab

monday CRM vs Close

Close comes out ahead of monday CRM on 5 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

monday CRM
monday CRM
6.2
Fair
3 of 8 rounds
vs
CloseWinner
Close
6.4
Fair
5 of 8 rounds

The verdict

Close takes it, 5–3 on rounds.

On the published figures and the independent review sites, Close takes 5 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose monday CRM if…

  • • You want monday CRM's edge on what automation costs and how well it connects

Choose Close if…

  • • You want Close's edge on what it costs to start and what customers say on trustpilot

Round by round

  1. Round 1What it costs to startClose wins
    monday CRM5/10

    $12

    Basic, per seat per month billed annually - with a three-seat minimum

    • $12, against $9

    Source: monday.com ↗

    Close8/10

    $9

    Solo, per user per month billed annually ($19 month to month)

    Source: close.com ↗

    Close wins this round on what the company itself publishes.

  2. Round 2What automation costsmonday CRM wins
    monday CRM8/10

    $17

    Standard, which includes 250 monthly CRM automations

    Source: monday.com ↗

    Close5/10

    $99

    Growth, where workflows are unlocked

    • $99, against $17

    Source: close.com ↗

    monday CRM wins this round on what the company itself publishes.

  3. Round 3How well it connectsmonday CRM wins
    monday CRM8/10

    850+

    integrations and apps

    • apps monday CRM connects to

    Source: monday.com ↗

    Close5/10

    100+ integrations

    native, no-code and Zapier integrations

    • 100+ integrations, against 500+ apps

    Source: close.com ↗

    monday CRM wins this round on what the company itself publishes.

  4. Round 4What automation adds to the billmonday CRM wins
    monday CRM8/10

    +$5

    from $12 to $17 per user per month

    Source: monday.com ↗

    Close5/10

    +$90

    Growth (automation) $99 vs Solo $9 per user/month, annual

    • +$90, against +$5

    Source: close.com ↗

    monday CRM wins this round on what the company itself publishes.

  5. Round 5What customers say on TrustpilotClose wins
    monday CRM5/10

    2.1 out of 5

    TrustScore from 3,438 reviews on Trustpilot

    • 2.1 out of 5, against 4.5 out of 5

    Source: trustpilot.com ↗

    Close8/10

    4.5 out of 5

    TrustScore from 73 reviews on Trustpilot

    Source: trustpilot.com ↗

    Close wins this round on independent review-site data, not on its own claims.

  6. Round 6How many contacts you can storeClose wins
    monday CRM5/10

    1,000 active contacts & deals

    Basic plan (yearly and monthly billing)

    • 1,000 contacts & deals, against 10,000 leads

    Source: monday.com ↗

    Close8/10

    10,000 leads

    Solo

    Source: close.com ↗

    Close wins this round on what the published sources say.

  7. Round 7Reusable email templatesClose wins
    monday CRM5/10

    No email templates

    Basic

    • No email templates, against Email templates included

    Source: monday.com ↗

    Close8/10

    Not stated

    Close's pricing page shows email templates only inside a collapsed section

    • Solo

    Source: close.com ↗

    Close wins this round on what the published sources say.

  8. Round 8What you save paying yearlyClose wins
    monday CRM5/10

    33% off yearly ($12 vs $18)

    Basic

    • 33% off yearly ($12 vs $18), against 53% off yearly ($9 vs $19)

    Source: monday.com ↗

    Close8/10

    Up to 50%

    Yearly discount

    • Solo

    Source: close.com ↗

    Close wins this round on what the published sources say.

monday CRMmonday CRM

Side by side

CloseBest for what it costs to startClose
Overall score
6.2
6.4
Best
Price
See price
See price
What automation adds to the bill
7.0
5.0
What it costs to start
6.6
7.9
What automation costs
7.0
5.0
What customers say on Trustpilot
6.5
8.0
Trying it before you pay
5.0
5.7
Head-to-head findings
What automation adds to the bill
+$5
+$90
What it costs to start
$12
$9
What automation costs
$17
$99
What customers say on Trustpilot
2.1 out of 5
4.5 out of 5
Trying it before you pay
14-day free trial
14-day free trial
How well it connects
500+ apps
100+ integrations
Who picks up when you are stuck
24/7 support via live chat
—
Emailing many contacts at once
No mass email
No bulk email
Record
Head-to-head record
1–3–2
1–5–1
Head-to-heads won
25 %
17 %
Rounds won
38 %
43 %
Pros
  • apps monday CRM connects to
  • Solo
Cons
  • 14-day free trial, against 30-day free trial
  • 500+ apps, against 9,000+ apps
  • No mass email, against Mass email included
  • No email templates, against Email templates included
  • 14-day free trial, against 30-day free trial
  • 100+ integrations, against 9,000+ apps
  • +$90, against +$75
  • No bulk email, against Mass email included
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