Zoho vs Close

Round by round

1. Round 1What it costs to startClose wins
   Zoho5/10

   $14

   Standard, per user per month billed annually

   • $14, against $9

   Source: zoho.com ↗

   Close8/10

   $9

   Solo, per user per month billed annually ($19 month to month)

   Source: close.com ↗

   Close wins this round on what the company itself publishes.

2. Round 2Trying it before you payZoho wins
   Zoho8/10

   Free edition

   free forever for up to three users, no trial period

   Source: zoho.com ↗

   Close5/10

   14-day free trial

   a free trial, no free plan

   • 14-day free trial, against Free edition

   Source: close.com ↗

   Zoho wins this round on what the company itself publishes.

3. Round 3What automation costsZoho wins
   Zoho8/10

   $0

   the free edition already includes five workflow rules

   Source: zoho.com ↗

   Close5/10

   $99

   Growth, where workflows are unlocked

   • $99, against $0

   Source: close.com ↗

   Zoho wins this round on what the company itself publishes.

4. Round 4How well it connectsZoho wins
   Zoho8/10

   900+ integrations

   Zoho CRM integrations in the Zoho Marketplace

   Source: zoho.com ↗

   Close5/10

   100+ integrations

   native, no-code and Zapier integrations

   • 100+ integrations, against 900+ integrations

   Source: close.com ↗

   Zoho wins this round on what the company itself publishes.

5. Round 5What automation adds to the billZoho wins
   Zoho8/10

   $0 extra

   workflow automation is already in the cheapest plan

   Source: zoho.com ↗

   Close5/10

   +$90

   Growth (automation) $99 vs Solo $9 per user/month, annual

   • +$90, against $0 extra

   Source: close.com ↗

   Zoho wins this round on what the company itself publishes.

6. Round 6What customers say on TrustpilotClose wins
   Zoho5/10

   3.9 out of 5

   TrustScore from 6,138 reviews on Trustpilot

   • 3.9 out of 5, against 4.5 out of 5

   Source: trustpilot.com ↗

   Close8/10

   4.5 out of 5

   TrustScore from 73 reviews on Trustpilot

   Source: trustpilot.com ↗

   Close wins this round on independent review-site data, not on its own claims.

7. Round 7How many custom fields you getClose wins
   Zoho5/10

   10 custom fields per module

   Standard

   • 10 custom fields per module, against 250 custom fields

   Source: zoho.com ↗

   Close8/10

   250 custom fields

   Solo

   Source: close.com ↗

   Close wins this round on what the published sources say.

8. Round 8How many contacts you can storeZoho wins
   Zoho8/10

   100,000 records

   Standard

   Source: zoho.com ↗

   Close5/10

   10,000 leads

   Solo

   • 10,000 leads, against 100,000 records

   Source: close.com ↗

   Zoho wins this round on what the published sources say.

Side by side

Top ratedZoho

Check price

Best for what it costs to startClose

Check price

Overall score

7.2

Best

6.4

Price

See price

See price

What automation adds to the bill

8.0

5.0

What it costs to start

6.2

7.9

What automation costs

8.0

5.0

What customers say on Trustpilot

6.7

8.0

Trying it before you pay

7.8

5.7

Head-to-head findings

What automation adds to the bill

$0 extra

+$90

What it costs to start

$14

$9

What automation costs

$0

$99

What customers say on Trustpilot

3.9 out of 5

4.5 out of 5

Trying it before you pay

Free edition

14-day free trial

How well it connects

900+ integrations

100+ integrations

Who picks up when you are stuck

8 hours (Monday - Friday)

—

Emailing many contacts at once

Mass email included

No bulk email

Record

Head-to-head record

7–0

1–5–1

Head-to-heads won

100 %

17 %

Rounds won

74 %

43 %

Pros

• default support on every paid edition

• Solo

Cons

• 900+ integrations, against 9,000+ apps
• 900+ integrations, against 1,500+ integrations
• 10 custom fields per module, against 1,000 custom properties/object
• 3.9 out of 5, against 4.4 out of 5

• 14-day free trial, against 30-day free trial
• 100+ integrations, against 9,000+ apps
• +$90, against +$75
• No bulk email, against Mass email included

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