Jake Tech Lab

Pipedrive vs Close

Pipedrive comes out ahead of Close on 4 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

PipedriveWinner
Pipedrive
6.5
Fair
4 of 8 rounds
vs
Close
Close
6.4
Fair
3 of 8 rounds

The verdict

Pipedrive takes it, 4–3 on rounds.

On the published figures and the independent review sites, Pipedrive takes 4 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Pipedrive if…

  • • You want Pipedrive's edge on what automation costs and how well it connects

Choose Close if…

  • • You want Close's edge on what it costs to start and how many custom fields you get

Round by round

  1. Round 1What it costs to startClose wins
    Pipedrive5/10

    $14

    Lite, per user per month billed annually

    • $14, against $9

    Source: pipedrive.com ↗

    Close8/10

    $9

    Solo, per user per month billed annually ($19 month to month)

    Source: close.com ↗

    Close wins this round on what the company itself publishes.

  2. Round 2What automation costsPipedrive wins
    Pipedrive8/10

    $39

    Growth, which adds automations and nurturing sequences

    Source: pipedrive.com ↗

    Close5/10

    $99

    Growth, where workflows are unlocked

    • $99, against $39

    Source: close.com ↗

    Pipedrive wins this round on what the company itself publishes.

  3. Round 3How well it connectsPipedrive wins
    Pipedrive8/10

    400+

    apps

    • apps in the Pipedrive Marketplace

    Source: pipedrive.com ↗

    Close5/10

    100+ integrations

    native, no-code and Zapier integrations

    • 100+ integrations, against 500+ integrations

    Source: close.com ↗

    Pipedrive wins this round on what the company itself publishes.

  4. Round 4What automation adds to the billPipedrive wins
    Pipedrive8/10

    +$25

    from $14 to $39 per user per month

    Source: pipedrive.com ↗

    Close5/10

    +$90

    Growth (automation) $99 vs Solo $9 per user/month, annual

    • +$90, against +$25

    Source: close.com ↗

    Pipedrive wins this round on what the company itself publishes.

  5. Round 5Trying it before you payTie
    Pipedrive7/10

    14-day free trial

    no credit card required, no free plan

    Source: pipedrive.com ↗

    Close7/10

    14-day free trial

    a free trial, no free plan

    Source: close.com ↗

    Nothing to separate them here.

  6. Round 6How many custom fields you getClose wins
    Pipedrive5/10

    30 custom fields

    Lite

    • 30 custom fields, against 250 custom fields

    Source: support.pipedrive.com ↗

    Close8/10

    250 custom fields

    Solo

    Source: close.com ↗

    Close wins this round on what the published sources say.

  7. Round 7How many contacts you can storePipedrive wins
    Pipedrive8/10

    Unlimited contacts

    Lite

    Source: support.pipedrive.com ↗

    Close5/10

    10,000 leads

    Solo

    • 10,000 leads, against Unlimited contacts

    Source: close.com ↗

    Pipedrive wins this round on what the published sources say.

  8. Round 8Reusable email templatesClose wins
    Pipedrive5/10

    No email templates

    Lite

    • No email templates, against Email templates included

    Source: pipedrive.com ↗

    Close8/10

    Email templates included

    Solo

    Source: close.com ↗

    Close wins this round on what the published sources say.

PipedrivePipedrive

Side by side

CloseBest for what it costs to startClose
Overall score
6.5
Best
6.4
Price
See price
See price
What automation adds to the bill
6.7
5.0
What it costs to start
6.3
7.9
What automation costs
6.7
5.0
What customers say on Trustpilot
8.0
8.0
Trying it before you pay
5.7
5.7
Head-to-head findings
What automation adds to the bill
+$25
+$90
What it costs to start
$14
$9
What automation costs
$39
$99
What customers say on Trustpilot
4.4 out of 5
4.5 out of 5
Trying it before you pay
14-day free trial
14-day free trial
How well it connects
400+
100+ integrations
Who picks up when you are stuck
24/7 live chat support for all users
—
Emailing many contacts at once
No group emailing
No bulk email
Record
Head-to-head record
2–3–2
1–5–1
Head-to-heads won
40 %
17 %
Rounds won
44 %
43 %
Pros
  • apps in the Pipedrive Marketplace
  • Lite
  • from $14 to $39 per user per month
  • no phone on Lite; phone starts on Premium
  • Solo
Cons
  • 14-day free trial, against 30-day free trial
  • 500+ integrations, against 9,000+ apps
  • No group emailing, against Mass email included
  • No email templates, against Email templates included
  • 14-day free trial, against 30-day free trial
  • 100+ integrations, against 9,000+ apps
  • +$90, against +$75
  • No bulk email, against Mass email included
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