Zoho vs Freshsales
Zoho comes out ahead of Freshsales on 5 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Zoho takes it, 5–1 on rounds.
On the published figures and the independent review sites, Zoho takes 5 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Zoho if…
- • You want Zoho's edge on what automation costs and how well it connects
Choose Freshsales if…
- • You want Freshsales's edge on what it costs to start
Round by round
- Round 1What it costs to startFreshsales wins
Freshsales wins this round on what the company itself publishes.
- Round 2What automation costsZoho wins
Zoho wins this round on what the company itself publishes.
- Round 3How well it connectsZoho winsFreshsales5/10
Not stated
Rubric value is 'Not stated'. The Freshworks Marketplace lists apps individually and gives no total app count for Freshsales; the pricing-compare page only lists 'Freshworks Marketplace' as a feature
- 100+ apps, against 900+ integrations
Source: freshworks.com ↗
Zoho wins this round on what the company itself publishes.
- Round 4What customers say on TrustpilotZoho winsFreshsales5/10
1.3 out of 5
TrustScore from 120 reviews on Trustpilot
- 1.3 out of 5, against 3.9 out of 5
Source: trustpilot.com ↗
Zoho wins this round on independent review-site data, not on its own claims.
- Round 5Trying it before you payTie
Nothing to separate them here.
- Round 6Running more than one pipelineZoho winsFreshsales5/10
One pipeline only
Growth
- One pipeline only, against Multiple pipelines
Source: freshworks.com ↗
Zoho wins this round on what the published sources say.
- Round 7What you save paying yearlyZoho winsFreshsales5/10
20% off yearly
Growth
- 20% off yearly, against 30% off yearly ($14 vs $20)
Source: freshworks.com ↗
Zoho wins this round on what the published sources say.
Side by side
- default support on every paid edition
- 900+ integrations, against 9,000+ apps
- 900+ integrations, against 1,500+ integrations
- 10 custom fields per module, against 1,000 custom properties/object
- 3.9 out of 5, against 4.4 out of 5
- 100+ apps, against 9,000+ apps
- 100+ apps, against 1,500+ integrations
- 1.3 out of 5, against 1.5 out of 5
- One pipeline only, against 15 pipelines