Freshsales vs Copper
Freshsales comes out ahead of Copper on 5 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Freshsales takes it, 5–2 on rounds.
On the published figures and the independent review sites, Freshsales takes 5 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Freshsales if…
- • You want Freshsales's edge on trying it before you pay and what automation costs
Choose Copper if…
- • You want Copper's edge on what customers say on trustpilot and what you save paying yearly
Round by round
- Round 1Trying it before you payFreshsales winsCopper5/10
14-day free trial
no credit card required, no free plan
- 14-day free trial, against Free plan
Source: copper.com ↗
Freshsales wins this round on what the company itself publishes.
- Round 2What automation costsFreshsales wins
Freshsales wins this round on what the company itself publishes.
- Round 3Who picks up when you are stuckFreshsales winsFreshsales8/10
24/5 phone, chat and email
included on every plan at no extra cost
Source: freshworks.com ↗
Copper5/10Live chat, weekdays 4am to 11pm ET
the Starter tier includes live chat support
- Live chat, weekdays 4am to 11pm ET, against 24/5 phone, chat and email
Source: support.copper.com ↗
Freshsales wins this round on what the company itself publishes.
- Round 4What automation adds to the billFreshsales winsCopper5/10
+$36
Professional (automation) $59 vs Basic $23 per seat/month, paid annually
- +$50, against $0 extra
Source: copper.com ↗
Freshsales wins this round on what the company itself publishes.
- Round 5What customers say on TrustpilotCopper winsFreshsales5/10
1.3 out of 5
TrustScore from 120 reviews on Trustpilot
- 1.3 out of 5, against 4.3 out of 5
Source: trustpilot.com ↗
Copper wins this round on independent review-site data, not on its own claims.
- Round 6What it costs to startTieCopper7/10
$23
Basic
- Starter, per seat per month billed annually ($12 month to month)
Source: copper.com ↗
Nothing to separate them here.
- Round 7Emailing many contacts at onceFreshsales wins
Freshsales wins this round on what the published sources say.
- Round 8What you save paying yearlyCopper winsFreshsales5/10
20% off yearly
Growth
- 20% off yearly, against 21% off yearly ($23 vs $29)
Source: freshworks.com ↗
Copper wins this round on what the published sources say.
Side by side
- Starter, per seat per month billed annually ($12 month to month)
- from $9 to $59 per user per month
- 100+ apps, against 9,000+ apps
- 100+ apps, against 1,500+ integrations
- 1.3 out of 5, against 1.5 out of 5
- One pipeline only, against 15 pipelines
- 14-day free trial, against 30-day free trial
- No bulk email, against Mass email included
- 14-day free trial, against Free CRM
- $59, against $50