Zoho vs monday CRM
Zoho comes out ahead of monday CRM on 8 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Zoho takes it, 8–0 on rounds.
On the published figures and the independent review sites, Zoho takes 8 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Zoho if…
- • You want Zoho's edge on trying it before you pay and what automation costs
Choose monday CRM if…
- • You have a reason to pick monday CRM that is not on this list
Round by round
- Round 1Trying it before you payZoho winsmonday CRM5/10
Unlimited time on Free plan
Free plan
- 14-day free trial, against Free edition
Source: monday.com ↗
Zoho wins this round on what the company itself publishes.
- Round 2What automation costsZoho winsmonday CRM5/10
$17
Standard, which includes 250 monthly CRM automations
- $17, against $0
Source: monday.com ↗
Zoho wins this round on what the company itself publishes.
- Round 3Who picks up when you are stuckZoho winsZoho8/10
8 hours (Monday - Friday)
Chat Support
- default support on every paid edition
Source: zoho.com ↗
monday CRM5/1024/7 support via live chat
a chatbot first, with a switch to a human
- 24/7 support via live chat, against Phone 8h x 5 days, chat 24 x 5
Source: support.monday.com ↗
Zoho wins this round on what the company itself publishes.
- Round 4How well it connectsZoho wins
Zoho wins this round on what the company itself publishes.
- Round 5What automation adds to the billZoho wins
Zoho wins this round on what the company itself publishes.
- Round 6What customers say on TrustpilotZoho winsmonday CRM5/10
2.1 out of 5
TrustScore from 3,438 reviews on Trustpilot
- 2.1 out of 5, against 3.9 out of 5
Source: trustpilot.com ↗
Zoho wins this round on independent review-site data, not on its own claims.
- Round 7How many contacts you can storeZoho winsmonday CRM5/10
1,000 active contacts & deals
Basic plan (yearly and monthly billing)
- 1,000 contacts & deals, against 100,000 records
Source: monday.com ↗
Zoho wins this round on what the published sources say.
- Round 8Emailing many contacts at onceZoho wins
Zoho wins this round on what the published sources say.
Side by side
- default support on every paid edition
- apps monday CRM connects to
- 900+ integrations, against 9,000+ apps
- 900+ integrations, against 1,500+ integrations
- 10 custom fields per module, against 1,000 custom properties/object
- 3.9 out of 5, against 4.4 out of 5
- 14-day free trial, against 30-day free trial
- 500+ apps, against 9,000+ apps
- No mass email, against Mass email included
- No email templates, against Email templates included