Pipedrive vs monday CRM
monday CRM comes out ahead of Pipedrive on 4 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
monday CRM takes it, 4–2 on rounds.
On the published figures and the independent review sites, monday CRM takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Pipedrive if…
- • You want Pipedrive's edge on what customers say on trustpilot and how many contacts you can store
Choose monday CRM if…
- • You want monday CRM's edge on what automation costs and who picks up when you are stuck
Round by round
- Round 1What automation costsmonday CRM winsPipedrive5/10
$39
Growth, which adds automations and nurturing sequences
- $39, against $17
Source: pipedrive.com ↗
monday CRM wins this round on what the company itself publishes.
- Round 2Who picks up when you are stuckmonday CRM winsPipedrive5/10
24/7 live chat for all users
Live chat availability
- Live chat in business hours, against 24/7 support via live chat
Source: support.pipedrive.com ↗
monday CRM8/1024/7 support via live chat
a chatbot first, with a switch to a human
Source: support.monday.com ↗
monday CRM wins this round on what the company itself publishes.
- Round 3What automation adds to the billmonday CRM wins
monday CRM wins this round on what the company itself publishes.
- Round 4What customers say on TrustpilotPipedrive winsmonday CRM5/10
2.1 out of 5
TrustScore from 3,438 reviews on Trustpilot
- 2.1 out of 5, against 4.4 out of 5
Source: trustpilot.com ↗
Pipedrive wins this round on independent review-site data, not on its own claims.
- Round 5What it costs to startTiemonday CRM7/10
$12
Basic, per seat per month billed annually - with a three-seat minimum
Source: monday.com ↗
Nothing to separate them here.
- Round 6How many contacts you can storePipedrive winsmonday CRM5/10
1,000 active contacts & deals
Basic plan (yearly and monthly billing)
- 1,000 contacts & deals, against Unlimited contacts
Source: monday.com ↗
Pipedrive wins this round on what the published sources say.
- Round 7What you save paying yearlymonday CRM winsPipedrive5/10
26% off yearly ($14 vs $19)
Lite
- 26% off yearly ($14 vs $19), against 33% off yearly ($12 vs $18)
Source: pipedrive.com ↗
monday CRM wins this round on what the published sources say.
Side by side
- apps in the Pipedrive Marketplace
- Lite
- from $14 to $39 per user per month
- no phone on Lite; phone starts on Premium
- apps monday CRM connects to
- 14-day free trial, against 30-day free trial
- 500+ integrations, against 9,000+ apps
- No group emailing, against Mass email included
- No email templates, against Email templates included
- 14-day free trial, against 30-day free trial
- 500+ apps, against 9,000+ apps
- No mass email, against Mass email included
- No email templates, against Email templates included