The verdict
Pipedrive takes it, 4–2 on rounds.
On the published figures and the independent review sites, Pipedrive takes 4 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Pipedrive if…
- • You want Pipedrive's edge on what automation costs and what automation adds to the bill
Choose Copper if…
- • You want Copper's edge on what it costs to start and reusable email templates
Round by round
- Round 1What it costs to startCopper winsCopper8/10
$23 per seat, per month paid annually ($29 monthly)
Basic
- Starter, per seat per month billed annually ($12 month to month)
Source: copper.com ↗
Copper wins this round on what the company itself publishes.
- Round 2What automation costsPipedrive wins
Pipedrive wins this round on what the company itself publishes.
- Round 3What automation adds to the billPipedrive winsPipedrive8/10
$24
Growth plan price per user per month (billed annually)
- from $14 to $39 per user per month
Source: pipedrive.com ↗
Copper5/10+$36
Professional (automation) $59 vs Basic $23 per seat/month, paid annually
- +$50, against +$25
Source: copper.com ↗
Pipedrive wins this round on what the company itself publishes.
- Round 4Trying it before you payTie
Nothing to separate them here.
- Round 5Who picks up when you are stuckTiePipedrive7/10
24/7 live chat for all users
Live chat availability
- no phone on Lite; phone starts on Premium
Source: support.pipedrive.com ↗
Copper7/10Live chat, weekdays 4am to 11pm ET
the Starter tier includes live chat support
Source: support.copper.com ↗
Nothing to separate them here.
- Round 6How many custom fields you getPipedrive wins
Pipedrive wins this round on what the published sources say.
- Round 7How many contacts you can storePipedrive wins
Pipedrive wins this round on what the published sources say.
- Round 8Reusable email templatesCopper winsPipedrive5/10
No email templates
Lite
- No email templates, against Email templates included
Source: pipedrive.com ↗
Copper wins this round on what the published sources say.
Side by side
- apps in the Pipedrive Marketplace
- Lite
- from $14 to $39 per user per month
- no phone on Lite; phone starts on Premium
- Starter, per seat per month billed annually ($12 month to month)
- from $9 to $59 per user per month
- 14-day free trial, against 30-day free trial
- 500+ integrations, against 9,000+ apps
- No group emailing, against Mass email included
- No email templates, against Email templates included
- 14-day free trial, against 30-day free trial
- No bulk email, against Mass email included
- 14-day free trial, against Free CRM
- $59, against $50