Salesforce vs Close
Salesforce and Close are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Salesforce if…
- • You want Salesforce's edge on trying it before you pay and how well it connects
Choose Close if…
- • You want Close's edge on what it costs to start and calling from inside the crm
Round by round
- Round 1What it costs to startClose wins
Close wins this round on what the company itself publishes.
- Round 2Trying it before you paySalesforce winsSalesforce8/10
30-day free trial
a free trial, no free plan; no credit card needed
Source: salesforce.com ↗
Close5/1014-day free trial
a free trial, no free plan
- 14-day free trial, against 30-day free trial
Source: close.com ↗
Salesforce wins this round on what the company itself publishes.
- Round 3How well it connectsSalesforce winsSalesforce8/10
more than 7000
apps
- apps on AppExchange, its own marketplace
Source: appexchange.salesforce.com ↗
Close5/10100+ integrations
native, no-code and Zapier integrations
- 100+ integrations, against 9,000+ apps
Source: close.com ↗
Salesforce wins this round on what the company itself publishes.
- Round 4Calling from inside the CRMClose winsSalesforce5/10
Dialer add-on or third-party phone
calls run through Sales Dialer or a connected phone product
- Dialer add-on or third-party phone, against Calling, email and SMS built in
Source: help.salesforce.com ↗
Close wins this round on what the company itself publishes.
- Round 5What automation adds to the billSalesforce winsSalesforce8/10
+$75
Pro Suite (automation) $100 vs Starter Suite $25 per user/month
- from $25 to $100 per user per month
Source: salesforce.com ↗
Close5/10+$90
Growth (automation) $99 vs Solo $9 per user/month, annual
- +$90, against +$75
Source: close.com ↗
Salesforce wins this round on what the company itself publishes.
- Round 6What customers say on TrustpilotClose winsSalesforce5/10
1.3 out of 5
TrustScore from 657 reviews on Trustpilot
- 1.3 out of 5, against 4.5 out of 5
Source: trustpilot.com ↗
Close wins this round on independent review-site data, not on its own claims.
- Round 7Emailing many contacts at onceSalesforce winsSalesforce8/10
Email campaigns included
Starter Suite: dynamic email nurture campaigns
- Starter Suite
Source: salesforce.com ↗
Salesforce wins this round on what the published sources say.
- Round 8What you save paying yearlyClose winsSalesforce5/10
Same $25 monthly or yearly
Starter Suite
- Same $25 monthly or yearly, against 53% off yearly ($9 vs $19)
Source: salesforce.com ↗
Close wins this round on what the published sources say.
Side by side
- apps on AppExchange, its own marketplace
- Starter Suite
- from $25 to $100 per user per month
- Solo
- $25, against $20
- 30-day free trial, against Free CRM
- $100, against $50
- Dialer add-on or third-party phone, against Calling minutes on Starter
- 14-day free trial, against 30-day free trial
- 100+ integrations, against 9,000+ apps
- +$90, against +$75
- No bulk email, against Mass email included