Salesforce vs Copper
Copper comes out ahead of Salesforce on 5 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Copper takes it, 5–2 on rounds.
On the published figures and the independent review sites, Copper takes 5 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Salesforce if…
- • You want Salesforce's edge on trying it before you pay and emailing many contacts at once
Choose Copper if…
- • You want Copper's edge on what it costs to start and what automation costs
Round by round
- Round 1What it costs to startCopper winsCopper8/10
$23
Basic, per seat per month paid annually (there is no $9 plan)
- Starter, per seat per month billed annually ($12 month to month)
Source: copper.com ↗
Copper wins this round on what the company itself publishes.
- Round 2Trying it before you paySalesforce winsSalesforce8/10
30-day free trial
a free trial, no free plan; no credit card needed
Source: salesforce.com ↗
Copper5/1014-day free trial
no credit card required, no free plan
- 14-day free trial, against 30-day free trial
Source: copper.com ↗
Salesforce wins this round on what the company itself publishes.
- Round 3What automation costsCopper winsSalesforce5/10
$100
Pro Suite, where workflow and process automation begins
- $100, against $59
Source: salesforce.com ↗
Copper wins this round on what the company itself publishes.
- Round 4What automation adds to the billCopper winsSalesforce5/10
+$75
Pro Suite (automation) $100 vs Starter Suite $25 per user/month
- +$75, against +$50
Source: salesforce.com ↗
Copper8/10+$36
Professional (automation) $59 vs Basic $23 per seat/month, paid annually
- from $9 to $59 per user per month
Source: copper.com ↗
Copper wins this round on what the company itself publishes.
- Round 5What customers say on TrustpilotCopper winsSalesforce5/10
1.3 out of 5
TrustScore from 657 reviews on Trustpilot
- 1.3 out of 5, against 4.3 out of 5
Source: trustpilot.com ↗
Copper wins this round on independent review-site data, not on its own claims.
- Round 6Emailing many contacts at onceSalesforce winsSalesforce8/10
Email campaigns included
Starter Suite: dynamic email nurture campaigns
- Starter Suite
Source: salesforce.com ↗
Salesforce wins this round on what the published sources say.
- Round 7What you save paying yearlyCopper winsSalesforce5/10
Same $25 monthly or yearly
Starter Suite
- Same $25 monthly or yearly, against 21% off yearly ($23 vs $29)
Source: salesforce.com ↗
Copper wins this round on what the published sources say.
Side by side
- apps on AppExchange, its own marketplace
- Starter Suite
- from $25 to $100 per user per month
- Starter, per seat per month billed annually ($12 month to month)
- from $9 to $59 per user per month
- $25, against $20
- 30-day free trial, against Free CRM
- $100, against $50
- Dialer add-on or third-party phone, against Calling minutes on Starter
- 14-day free trial, against 30-day free trial
- No bulk email, against Mass email included
- 14-day free trial, against Free CRM
- $59, against $50