Salesforce vs Pipedrive
Salesforce and Pipedrive are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Salesforce if…
- • You want Salesforce's edge on trying it before you pay and how well it connects
Choose Pipedrive if…
- • You want Pipedrive's edge on what it costs to start and what automation costs
Round by round
- Round 1What it costs to startPipedrive wins
Pipedrive wins this round on what the company itself publishes.
- Round 2Trying it before you paySalesforce winsSalesforce8/10
30-day free trial
a free trial, no free plan; no credit card needed
Source: salesforce.com ↗
Pipedrive5/1014-day free trial
no credit card required, no free plan
- 14-day free trial, against 30-day free trial
Source: pipedrive.com ↗
Salesforce wins this round on what the company itself publishes.
- Round 3What automation costsPipedrive winsSalesforce5/10
$100
Pro Suite, where workflow and process automation begins
- $100, against $39
Source: salesforce.com ↗
Pipedrive wins this round on what the company itself publishes.
- Round 4How well it connectsSalesforce winsSalesforce8/10
more than 7000
apps
- apps on AppExchange, its own marketplace
Source: appexchange.salesforce.com ↗
Salesforce wins this round on what the company itself publishes.
- Round 5What automation adds to the billPipedrive winsSalesforce5/10
+$75
Pro Suite (automation) $100 vs Starter Suite $25 per user/month
- +$75, against +$25
Source: salesforce.com ↗
Pipedrive wins this round on what the company itself publishes.
- Round 6What customers say on TrustpilotPipedrive winsSalesforce5/10
1.3 out of 5
TrustScore from 657 reviews on Trustpilot
- 1.3 out of 5, against 4.4 out of 5
Source: trustpilot.com ↗
Pipedrive wins this round on independent review-site data, not on its own claims.
- Round 7Emailing many contacts at onceSalesforce winsSalesforce8/10
Email campaigns included
Starter Suite: dynamic email nurture campaigns
- Starter Suite
Source: salesforce.com ↗
Pipedrive5/10No group emailing
Lite
- No group emailing, against Mass email included
Source: pipedrive.com ↗
Salesforce wins this round on what the published sources say.
- Round 8Reusable email templatesSalesforce winsSalesforce8/10
Not stated
The Sales Cloud pricing comparison no longer has an 'Email Templates' row (the 'Find and progress leads.' section now lists Lead Management, Lead Assignment and Routing, Lead Scoring, Duplicate Blocki
- Starter Suite
Source: salesforce.com ↗
Pipedrive5/10No email templates
Lite
- No email templates, against Email templates included
Source: pipedrive.com ↗
Salesforce wins this round on what the published sources say.
Side by side
- apps on AppExchange, its own marketplace
- Starter Suite
- from $25 to $100 per user per month
- apps in the Pipedrive Marketplace
- Lite
- from $14 to $39 per user per month
- no phone on Lite; phone starts on Premium
- $25, against $20
- 30-day free trial, against Free CRM
- $100, against $50
- Dialer add-on or third-party phone, against Calling minutes on Starter
- 14-day free trial, against 30-day free trial
- 500+ integrations, against 9,000+ apps
- No group emailing, against Mass email included
- No email templates, against Email templates included