Jake Tech Lab

Shopify POS vs Shift4

Shift4 comes out ahead of Shopify POS on 2 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Shopify POS
Shopify POS
6.2
Fair
1 of 6 rounds
vs
Shift4Winner
Shift4
6.1
Fair
2 of 6 rounds

The verdict

Shift4 takes it, 2–1 on rounds.

On the published figures and the independent review sites, Shift4 takes 2 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Shopify POS if…

  • • You want Shopify POS's edge on what each card sale costs

Choose Shift4 if…

  • • You want Shift4's edge on what the software costs and what it costs to get a card reader

Round by round

  1. Round 1What customers say on TrustpilotTie
    Shopify POS7/10

    1.3 out of 5

    TrustScore from 5,164 reviews on Trustpilot

    Source: trustpilot.com ↗

    Shift47/10

    1.4 out of 5

    TrustScore from 450 reviews on Trustpilot

    Source: trustpilot.com ↗

    Nothing to separate them here.

  2. Round 2What the software costsShift4 wins
    Shopify POS5/10

    Basic $39/mo

    Basic, billed monthly (Pay monthly)

    • Basic $39/mo, against $29.99/mo incl. hardware

    Source: shopify.com ↗

    Shift48/10

    $29.99/mo incl. hardware

    Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

    Source: dine.shift4.com ↗

    Shift4 wins this round on what the published sources say.

  3. Round 3What each card sale costsShopify POS wins
    Shopify POS8/10

    2.6% + 10¢ in person

    Basic, billed monthly (Pay monthly)

    Source: shopify.com ↗

    Shift45/10

    2.75% + 15¢ standard rate

    Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

    • 2.75% + 15¢ standard rate, against 2.6% + 10¢ in person

    Source: dine.shift4.com ↗

    Shopify POS wins this round on what the published sources say.

  4. Round 4What it costs to get a card readerShift4 wins
    Shopify POS5/10

    Tap & Chip reader $49

    Basic, billed monthly (Pay monthly)

    • Tap & Chip reader $49, against $0 upfront (reader in bundle)

    Source: hardware.shopify.com ↗

    Shift48/10

    $0 upfront (reader in bundle)

    Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

    Source: dine.shift4.com ↗

    Shift4 wins this round on what the published sources say.

  5. Round 5Who picks up when the till is downTie
    Shopify POS7/10

    24/7 live chat support

    Basic, billed monthly (Pay monthly)

    Source: shopify.com ↗

    Shift47/10

    24/7/365 support

    Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

    Source: dine.shift4.com ↗

    Nothing to separate them here.

  6. Round 6Selling when the internet dropsTie
    Shopify POS7/10

    Offline card payments

    Basic, billed monthly (Pay monthly)

    Source: help.shopify.com ↗

    Shift47/10

    Takes cards offline

    Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

    Source: dine.shift4.com ↗

    Nothing to separate them here.

Shopify POSShopify POS

Side by side

Overall score
6.2
Best
6.1
Price
See price
See price
What the software costs
6.0
5.9
What customers say on Trustpilot
5.3
5.6
Who picks up when the till is down
7.5
7.4
How long you are locked in
8.0
5.0
What it costs to get a card reader
6.6
7.8
Head-to-head findings
What the software costs
Basic $39/mo
$29.99/month
What customers say on Trustpilot
1.3 out of 5
1.4 out of 5
Who picks up when the till is down
24/7 customer support
24/7/365 support
How long you are locked in
Cancel anytime
Not stated
What it costs to get a card reader
$49
$0 upfront (reader in bundle)
What the top plan costs
Advanced $399/mo
—
What each card sale costs
2.6% + 10¢ in person
2.75% + 15¢ standard rate
Selling when the internet drops
Offline card payments
Takes cards offline
Record
Head-to-head record
1–8
1–5–1
Head-to-heads won
11 %
17 %
Rounds won
28 %
21 %
Pros
    • the cheapest plan, per month
    Cons
    • 3-day free trial, against Free plan
    • 1.3 out of 5, against 3.7 out of 5
    • Basic $39/mo, against $0/mo (Square Free)
    • Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan
    • $99, against $0
    • 3 years, against No contract
    • 1.4 out of 5, against 3.7 out of 5
    • 2.75% + 15¢ standard rate, against 2.6% + 15¢ in person
    Add a third option to this comparison →

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