SumUp vs Shift4

Round by round

1. Round 1What the software costsShift4 wins
   SumUp5/10

   $199

   POS with Connect Plus, per month, on a 12-month subscription

   • $199, against $99

   Source: sumup.com ↗

   Shift48/10

   $29.99/month

   "Big Tech. Small Price." panel; "GET STARTED FOR $0" button

   • the cheapest plan, per month

   Source: dine.shift4.com ↗

   Shift4 wins this round on independent review-site data, not on its own claims.

2. Round 2How long you are locked inSumUp wins
   SumUp8/10

   12 months

   the POS plans need a 12-month subscription

   Source: sumup.com ↗

   Shift45/10

   Not stated

   Verified 2026-10-13 on official site.

   • 3 years, against 12 months

   Source: posusa.com ↗

   SumUp wins this round on independent review-site data, not on its own claims.

3. Round 3What customers say on TrustpilotSumUp wins
   SumUp8/10

   4.2 out of 5

   TrustScore from 58,696 reviews on Trustpilot

   Source: trustpilot.com ↗

   Shift45/10

   1.4 out of 5

   TrustScore from 450 reviews on Trustpilot

   • 1.4 out of 5, against 4.2 out of 5

   Source: trustpilot.com ↗

   SumUp wins this round on independent review-site data, not on its own claims.

4. Round 4What each card sale costsSumUp wins
   SumUp8/10

   2.6% + 10¢ in person

   Free plan ($0/month, pay per transaction)

   Source: sumup.com ↗

   Shift45/10

   2.75% + 15¢ standard rate

   Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

   • 2.75% + 15¢ standard rate, against 2.6% + 10¢ in person

   Source: dine.shift4.com ↗

   SumUp wins this round on what the published sources say.

5. Round 5What it costs to get a card readerShift4 wins
   SumUp5/10

   SumUp Plus reader $54

   Free plan ($0/month, pay per transaction)

   • SumUp Plus reader $54, against $0 upfront (reader in bundle)

   Source: sumup.com ↗

   Shift48/10

   $0 upfront (reader in bundle)

   Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

   Source: dine.shift4.com ↗

   Shift4 wins this round on what the published sources say.

6. Round 6Who picks up when the till is downShift4 wins
   SumUp5/10

   Reader support Mon-Fri 9am-7pm ET

   Free plan ($0/month, pay per transaction)

   • Reader support Mon-Fri 9am-7pm ET, against 24/7/365 support

   Source: sumup.com ↗

   Shift48/10

   24/7/365 support

   Shift4 Dine (ex-Revel/SkyTab) Table-Service Bundle, Standard Pricing (Build Your System)

   Source: dine.shift4.com ↗

   Shift4 wins this round on what the published sources say.

Side by side

Best for what customers say on trustpilotSumUp

Check price

Shift4

Check price

Overall score

6.6

Best

6.1

Price

See price

See price

What the software costs

5.6

5.9

What customers say on Trustpilot

7.9

5.6

Who picks up when the till is down

5.8

7.4

How long you are locked in

6.9

5.0

What it costs to get a card reader

6.6

7.8

Head-to-head findings

What the software costs

$199

$29.99/month

What customers say on Trustpilot

4.2 out of 5

1.4 out of 5

Who picks up when the till is down

phone daily 9am to 9pm ET

24/7/365 support

How long you are locked in

12 months

Not stated

What it costs to get a card reader

SumUp Plus reader $54

$0 upfront (reader in bundle)

What the top plan costs

SumUp POS from $99/mo

—

What each card sale costs

2.6% + 10¢

2.75% + 15¢ standard rate

Selling when the internet drops

Offline mode (Solo reader)

Takes cards offline

Record

Head-to-head record

2–2–5

1–5–1

Head-to-heads won

50 %

17 %

Rounds won

39 %

21 %

Pros

• the cheapest plan, per month

Cons

• $199, against $0
• 12 months, against No contract
• phone daily 9am to 9pm ET, against 24/7 support
• SumUp Plus reader $54, against $0 upfront for first device

• $99, against $0
• 3 years, against No contract
• 1.4 out of 5, against 3.7 out of 5
• 2.75% + 15¢ standard rate, against 2.6% + 15¢ in person

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