Shopify POS vs SumUp
SumUp comes out ahead of Shopify POS on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
SumUp takes it, 3–1 on rounds.
On the published figures and the independent review sites, SumUp takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Shopify POS if…
- • You want Shopify POS's edge on who picks up when the till is down
Choose SumUp if…
- • You want SumUp's edge on what customers say on trustpilot and what the software costs
Round by round
- Round 1Who picks up when the till is downShopify POS winsSumUp5/10
phone daily 9am to 9pm ET
US phone and email, with dedicated installation and training
- phone daily 9am to 9pm ET, against 24/7 customer support
Source: sumup.com ↗
Shopify POS wins this round on independent review-site data, not on its own claims.
- Round 2What customers say on TrustpilotSumUp winsShopify POS5/10
1.3 out of 5
TrustScore from 5,164 reviews on Trustpilot
- 1.3 out of 5, against 4.2 out of 5
Source: trustpilot.com ↗
SumUp wins this round on independent review-site data, not on its own claims.
- Round 3What it costs to get a card readerTie
Nothing to separate them here.
- Round 4What the software costsSumUp winsShopify POS5/10
Basic $39/mo
Basic, billed monthly (Pay monthly)
- Basic $39/mo, against Free plan $0/month
Source: shopify.com ↗
SumUp wins this round on what the published sources say.
- Round 5What the top plan costsSumUp winsShopify POS5/10
Advanced $399/mo
Basic, billed monthly (Pay monthly)
- Advanced $399/mo, against SumUp POS from $99/mo
Source: shopify.com ↗
SumUp wins this round on what the published sources say.
- Round 6What each card sale costsTie
Nothing to separate them here.
Side by side
- 3-day free trial, against Free plan
- 1.3 out of 5, against 3.7 out of 5
- Basic $39/mo, against $0/mo (Square Free)
- Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan
- $199, against $0
- 12 months, against No contract
- phone daily 9am to 9pm ET, against 24/7 support
- SumUp Plus reader $54, against $0 upfront for first device